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Chandan Charitable Trust
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Privacy Policy

Draft policy for Chandan Charitable Trust. Published under Trustee Gate 4 review.

1. Our Commitment to Citizen Privacy

Chandan Charitable Trust (ચંદન ચેરીટેબલ ટ્રસ્ટ) believes that seeking information about government assistance should be dignified, confidential, and safe. We operate this citizen-assistance platform on the principle of privacy by design and data minimization. We collect only what is strictly necessary to provide helpful guidance, and we never commercialize or sell citizen data.

2. Anonymous Browsing by Default

Any citizen, student, or family can use this website completely anonymously. You do not need to register, create an account, or provide personal details to:

  • Search and filter government assistance schemes.
  • Read comprehensive eligibility roadmaps and criteria.
  • Inspect mandatory document checklists and preparation tips.
  • Follow step-by-step application instructions and access official government portals.
  • Read informational guides and resources.

3. Information We Collect and What We Strictly Avoid

What we strictly DO NOT collect: We never collect, store, or request Aadhaar numbers, Permanent Account Numbers (PAN), bank account numbers, passwords for government portals, biometric data, caste certificates, or sensitive health records.

Optional Citizen Account Data: If you voluntarily register an optional account to bookmark schemes or save your personalized checklists, we collect only your email address and an encrypted password. Creating an account is entirely optional and never required to view information.

Contact Inquiries: When you contact us via telephone or email, we use the details you provide solely to respond to your specific query or document guidance request.

4. Cookies and Web Analytics

We do not use third-party advertising cookies, behavioural profiling trackers, or marketing pixels. Essential session cookies are used solely to manage authentication for users who explicitly choose to log in. Any website analytics we employ are privacy-respecting and aggregate-only, measuring site performance without tracking individual identities across the web.

5. Data Protection and Storage Security

For users who register an optional citizen account, data is stored securely using industry-standard encryption both in transit (HTTPS / TLS) and at rest. Database access is strictly governed by Row-Level Security (RLS) policies, ensuring that saved bookmarks are private to the registered user.

6. Citizen Rights: Access and Deletion

You retain complete control over your information. At any time, you can:

  • Update your account credentials through the Account page.
  • Delete your optional account and all associated saved scheme bookmarks permanently.
  • Contact our team to request the deletion of any correspondence.

7. Privacy Questions and Grievance Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact Chandan Charitable Trust:

Chandan Charitable Trust

Registered Office: 31/227, Khatodara, Bethi Colony, G.H.Board, Udhana, Surat, Gujarat 395002

Email: chandancharitabletrust1@gmail.com

Telephone: +91 8469539721 / +91 9909599945